The Tofugu Store


Frequently Asked Questions


When will my order ship out?

In order to keep things more efficient for us, we have specific "shipping days" where we take all the items to the post office. Those days right now are Wednesday and Friday. So, if you buy something on Saturday, it will most likely be shipped Wednesday. If you buy something on Tuesday, it will most likely be shipped on Wednesday. If you buy something on Thursday, it will most likely be shipped on Friday.

 

What if I don't like my order and want a refund?

Please email us at hello@tofugu.com. We'll take care of you as long as it's been less than 30 days since your purchase.

 

Are you the same people who do Tofugu.com?

Yep! We are. We also do WaniKani.com and TextFugu.com, 

 

I have another question?

Send it in to hello@tofugu.com. Maybe if enough people send the same question we'll add it to this FAQ.